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free shipping over $75
subscribe & save on your first order

how to use a promo code or store credit

Promotional codes must be entered in the pink box under the shopping cart


Gift vouchers or store credits must be entered in the box under the payments section at the checkout


Are promotional codes and credit vouchers case sensitive?
No, you can enter the codes as upper or lower case. However, please ensure there are no spaces.

Has my code expired?
Promotional campaigns run for a limited timeframe. Please check the terms and conditions that apply.
Store credits are valid for 12 months and Gift Vouchers are valid for 3 years.

It says the code cannot be applied to my order?
Some promotional campaigns only apply to certain brands or categories. Please check that the order contains an item in the promotion.

My code is not working?
Some promotions require a minimum order transaction amount before they can be applied. A message will appear if this situation applies when applying the code.

I have two credit vouchers?
Currently only one credit voucher can be entered per order. Please email us at customerservice@queenbee.com.au if you have more than one store credit and we can combine it for you.

I have two promo codes?
Lucky you! However, only one promotional code can be used per order.

Do you have any current promotions?
Terms and conditions and details of our current offers can be found here.  Competitions and major offers can be found in our blog here.  Flash sales and subscriber only deals are sent via our newsletter - join here.