| Australia |
Shipping Cost |
Estimated Delivery Time |
| All Australian Orders are shipped via Express Post |
$9 for orders less than $70
FREE for orders over $70
|
metro: 1-3 business days
regional: 2-5 business days |
| International Country |
Shipping Cost |
Estimated Delivery Time |
| New Zealand |
$12 |
3-5 business days |
| Singapore |
$20 |
3-10 business days |
| Hong Kong |
$20 |
3-10 business days |
| China |
$20 |
3-10 business days |
| Japan |
$20 |
3-10 business days |
| United States |
$25 |
3-10 business days |
| Canada |
$25 |
3-10 business days |
| United Kingdom |
$30 |
3-10 business days |
| France |
$30 |
3-10 business days |
| Germany |
$30 |
3-10 business days |
| Italy |
$30 |
3-10 business days |
| Rest of the world |
$40 |
3-10 business days |
International orders are shipped via International Express. Please note that all customers are responsible for any customs duties, fees or taxes incurred. All customs declarations are marked as 'merchandise' with the product value paid in Australian dollars.
More shipping information can be found here.
We want you to LOVE your Queen Bee purchase and are happy to accept change of mind returns provided:
- Returns are received within 21 days of the invoice date (28 days for overseas orders)
- Full priced items will receive a refund or store credit
- Products marked 'on sale' will receive a store credit only
- Items can only be returned if tags are still attached, are in their original condition, unworn and unwashed and in their original packaging
- All customers are responsible for the postage cost of returning items to us
- Due to hygiene reasons, hosiery cannot be returned or exchanged if they have been tried on. Returns will only be accepted if items are unopened and unworn in original packaging
- Underwear, briefs and swimwear can only be returned if the hygiene protection sticker is intact due to health and safety reasons
More returns information can be found here.