Will I Receive My Order in Time for Christmas?
Please refer to our recommended Christmas cut-off dates. If you place your order after these dates, we will still do our best to get it to you as quickly as possible. All orders are traceable and once we have dispatched your order, you will be emailed a consignment number to track your order.
Please note that our order cut-off time is 2pm (Sydney time). Orders placed after 2pm will be processed on the following business day
Australia
| STANDARD |
Shipping to State |
Christmas Order Cut-off Date |
| |
NSW, ACT, VIC, QLD, SA, TAS |
19 December |
| |
WA |
15 December |
| |
NT |
15 December |
| EXPRESS |
Shipping to State |
Christmas Order Cut-off Date |
| |
NSW, ACT, VIC, QLD, SA, TAS |
21 December |
| |
WA |
20 December |
| |
NT |
20 December |
New Zealand
|
New Zealand Christmas Deliveries
|
Our recommended Christmas cut-off for New Zealand deliveries is 2pm (Sydney time) on 13 December
|
What are your Christmas & New Years Trading Hours?
Feel free to shop 24/7 in our online store.
We are open as usual until Thursday 21st December from 10-4pm.
For telephone queries please refer to the office hours below.
For email queries we will endeavour to answer them within 72 hours during this period.
| Dec 22 Fri |
CLOSED (but open to email gift vouchers) |
| Dec 23 Sat |
CLOSED |
| Dec 24 Sun |
CLOSED |
| Dec 25 Mon |
CLOSED xmas day (but open to email gift vouchers) |
| Dec 26 Tues |
CLOSED boxing day |
| Dec 27 Wed |
CLOSED |
| Dec 28 Thu |
CLOSED |
| Dec 29 Fri |
CLOSED |
| Dec 30 Sat |
CLOSED news years eve |
| Jan 31 Sun |
CLOSED new years day |
| Jan 1 Mon |
CLOSED public holiday |
WE WILL REOPEN AS NORMAL FROM TUESDAY 2ND JANUARY 2024
What is your Return Policy during this period?
Our standard return terms apply but we have generously extended the time to return goods purchased for a CREDIT NOTE (if outside the 30 day return period) until the 15th January 2024 for all orders placed during the month of December 2023.
Have a safe and merry xmas!
